Services

AI-first industrial software for critical operations.

Industrial software, applied AI, operational analytics, HMI, automation, and OT/IT integration for teams that need systems to hold up in production.

AI-first delivery OT ⇄ IT Production engineering

Why InfoDesign
  • OT-native Built on industrial automation experience. Schneider, AVEVA, Foxboro, Honeywell, PLC, DCS, SCADA, HMI, historians, industrial protocols, safety systems, and certified AVEVA PI System expertise.
  • Private AI Agents without losing operational control. On-premise, cloud, or hybrid systems with governed data access and human approval paths.
  • Delivery Software teams that stay through production. Architecture, implementation, deployment, support, and continuous improvement under one accountable team.
What we do

Six service lines, one industrial AI software practice.

From industrial integration and operational analytics to applied AI, automation, HMI, and production software, each line is delivered by a dedicated engineering team. We design the architecture, build the system, integrate with industrial environments, and stay accountable through deployment, support, and continuous improvement.

01

Applied AI, Agents & Machine Learning

Computer vision, predictive models, AI agents, RAG pipelines, and ML workflows that turn historian, sensor, document, and enterprise data into decisions operators and managers can act on.

02

Data Analytics & Integrated Operations Dashboards

Dashboards, KPIs, PI System views, integrated operations center screens, executive views, and real-time insight that unify process, maintenance, business, and sensor data into a governed decision layer.

03

Workflow Automation

Automating manual, cross-system processes — capture, validation, approvals, reporting, alerting, and human-in-the-loop agent workflows — to remove repetitive work without losing control.

04

Industrial Connectivity & OT / IT Integration

Protocol collectors, data bridges, and integration services for OPC UA, OPC DA, Modbus, MQTT, PLC, DCS, SCADA, historians, ERP, cloud platforms, and business applications.

05

Custom Software, PI System & HMI Development

Full-stack applications, PI Vision custom JavaScript, touchscreen interfaces, role-based portals, APIs, data services, cloud infrastructure, and secure on-premise deployments.

06

Digital Transformation Consulting

Advising industrial clients on digitizing operations end to end, prioritizing where AI, agents, analytics, integration, and software can create measurable operational value.

Delivery accelerators

Reusable engineering patterns, not generic software from scratch.

Our delivery system includes industrial connectivity patterns, protocol bridges, certified AVEVA PI System work, edge services, private AI agents, dashboards, HMI patterns, APIs, deployment scripts, and support tooling that can be adapted to each client instead of reinvented every time.

OT connectivity

Multi-protocol industrial data collectors

Reusable patterns for OPC UA, OPC DA, Modbus, MQTT, historian, PLC, and DCS acquisition across constrained industrial networks.

Data movement

Protocol conversion and data movement

Bridges, mappers, buffers, store-and-forward pipelines, quality mapping, tag normalization, and reliable forwarding into enterprise or cloud systems.

PI System

AVEVA PI System and PI Vision development

PI data models, PI Web API integrations, AF/event-frame-aware applications, and advanced PI Vision UI customization with JavaScript.

Edge AI

On-premise vision and inspection systems

Computer vision services, event pipelines, local monitoring, and air-gapped deployment models for safety, quality, and industrial inspection.

Agentic systems

Private agents over operational data

Natural-language assistants and tool-using agents connected to real process data, documents, procedures, tickets, alarms, and approval flows.

Operations UI

Integrated operations center dashboards

Role-based web applications, executive views, maintenance portals, and command-center dashboards designed for repeated operational use.

HMI / ISA 101

High-performance HMI and control-room UX

ISA 101-aligned HMI design and modernization for Foxboro, Schneider, Honeywell, AVEVA, and other industrial interface environments.

Touchscreen

Industrial touchscreen interfaces

Operator-facing touchscreen applications and panels for Schneider and multi-vendor systems, built for clarity, fast action, and plant-floor durability.

Integration APIs

Industrial API and data service templates

FastAPI, Node, and .NET service patterns for authentication, integrations, scheduled jobs, database access, reporting, and enterprise workflows.

The OT ⇄ IT bridge

From the plant floor to the boardroom.

We connect the systems that run operations with the systems that run the business — one continuous, trusted flow of data that can feed analytics, automation, AI agents, and executive decisions without breaking industrial constraints.

OT · Plant floor
  • PLC / DCS / SCADA
  • OPC UA / DA · Modbus
  • Historians & data platforms
  • Edge devices & cameras
InfoDesign
  • Protocol collectors
  • Data conversion
  • Agents & analytics
  • HMI / dashboards
IT · Enterprise
  • ERP & business apps
  • Cloud & data platforms
  • Operations centers
  • Decisions & workflows
Engineering judgment

Technology for real operations.

We believe in systems that hold up under operational reality: incomplete data, restricted networks, urgent decisions, human teams, shift changes, and continuous production. Technology should reduce uncertainty, improve decision quality, and earn trust through measurable results.

01

Reality before abstraction

Design from operating constraints, not ideal assumptions.

02

Better decisions, not more screens

Every flow should clarify what is happening and what action comes next.

03

Automation with accountability

Autonomy needs context, limits, traceability, and human control where it matters.

04

Systems built for constraints

Networks, security, deployment windows, shifts, and support are part of the design.

05

Trust measured in production

A solution proves its value after launch, under real operating conditions.

How we engage

Dedicated teams, predictable delivery.

We embed a dedicated team that operates as an extension of yours: transparent, accountable, and shipping on a steady cadence. The model covers discovery, architecture, implementation, QA, deployment, and production support without forcing your team to coordinate fragmented vendors.

  • Dedicated nearshore teams
  • Monthly sprint cycles
  • Continuous delivery
  • Managed backlogs
  • Stakeholder demos
  • ISA 101 & cybersecurity compliance
Production requirements

The hard parts around the software.

Industrial software has to fit constrained networks, regulated operators, audit trails, uptime windows, security reviews, and handover. These are the requirements we design into the work from day one.

Industrial Protocol Collectors

OPC UA, OPC DA, Modbus, MQTT, historian, PLC, and DCS acquisition with buffering, quality mapping, and protocol conversion.

PI System Engineering

PI AF models, PI Web API integrations, Event Frames, PI Vision extensions, and JavaScript customization for operational views.

Integrated Operations Centers

Dashboards for control centers, operational war rooms, executive visibility, and cross-functional decision support.

Historian & Time-Series

Capturing, storing, and querying high-frequency process and telemetry data at scale.

High-Performance HMI

ISA 101-compliant operator interfaces for Foxboro, Schneider, Honeywell, AVEVA, and other environments, engineered to cut cognitive load and time-to-response.

Industrial Touchscreen UX

Touchscreen interfaces for operator stations, panels, and industrial workflows across multi-vendor control environments.

Industrial Data Contracts

Stable models for process, maintenance, ERP, geospatial, and business data across teams and systems.

Edge Deployment

Low-latency acquisition and processing close to the operation, with reliable synchronization upstream.

Cybersecurity Boundaries

Segmented, defense-in-depth designs aligned to industrial cybersecurity standards and review processes.

Audit Trails & Governance

Traceable changes, approvals, data lineage, and controls for regulated or high-accountability environments.

Observability & Supportability

Logging, monitoring, diagnostics, and support hooks that make production systems easier to operate.

Release Governance

Repeatable environments, CI/CD pipelines, deployment windows, rollback paths, and release documentation.

Validation & Handover

Test evidence, operating documentation, training support, and clean ownership transfer after launch.

Technologies & platforms

Fluent across the stack — from PLC to cloud.

Reference stack and platforms used on delivery. This is evidence of operating range: OT systems, enterprise applications, data stores, edge workloads, cloud infrastructure, and private AI environments.

01

Industrial automation platforms (OT)

Control-room platforms, HMI, historians, safety systems, PLC/DCS/SCADA environments, and the constraints that come with regulated operations.

  • Schneider EcoStruxure
  • SCADA Expert
  • GeoSCADA
  • Control Expert
  • Vijeo Designer
  • Modicon M580 / M340 / Quantum
  • Triconex Safety
  • Foxboro DCS
  • AVEVA System Platform
  • Citect SCADA
  • AVEVA Historian
  • InTouch HMI
  • Honeywell Experion PKS
  • Rockwell FactoryTalk
  • Studio 5000
  • Siemens SCADA/PLC
  • ISA 101 HMI
  • High-Performance HMI
  • Industrial Touchscreens
02

Industrial connectivity

Protocol acquisition, quality mapping, buffering, conversion, and reliable movement of plant-floor data into operational and enterprise systems.

  • OPC UA
  • OPC DA
  • Modbus TCP/RTU
  • MQTT
  • Store-and-forward
  • Tag normalization
  • Quality mapping
  • Historian acquisition
  • PLC/DCS data bridges
03

AVEVA PI System

Certified PI System engineering for models, integrations, event context, operational views, and advanced PI Vision customization.

  • AVEVA PI System
  • PI AF
  • PI Vision
  • PI Web API
  • Event Frames
  • PI Vision JavaScript
  • Custom symbols
  • Operational KPIs
04

Frontend

Operational portals, executive dashboards, control-room support tools, and role-based interfaces for repeated daily use.

  • Angular
  • React
  • Vue.js
  • JavaScript
  • Design systems
  • Data visualization
  • Control center dashboards
  • Operator workflows
  • Touchscreen interfaces
05

Backend

APIs, integration services, event processing, business logic, authentication, authorization, and operational data services.

  • .NET Core
  • ASP.NET
  • Node.js
  • Python
  • FastAPI
  • Azure Functions
  • REST APIs
  • Windows Services
  • Integration services
06

Data

Data models, corporate access layers, analytics stores, time-series pipelines, and governed decision-ready datasets.

  • PostgreSQL
  • SQL Server
  • MySQL
  • MongoDB
  • Redis
  • GraphQL
  • Databricks
  • ODBC
  • Firebird
  • Time-series data
  • Geospatial data
07

Agentic AI

Agent runtimes and RAG workflows with private data access, tool boundaries, approvals, and monitoring.

  • On-premise agents
  • Cloud agents
  • Hybrid agent systems
  • RAG pipelines
  • Tool calling
  • Human-in-the-loop flows
  • Private LLM deployment
  • AI governance
08

Edge, IoT & AI

Low-latency processing, model execution, data streaming, and AI workloads close to the operation.

  • Azure IoT Edge
  • Apache Kafka
  • EdgeX Foundry
  • NodeRED
  • Local inference
  • TensorFlow
  • PyTorch
  • YOLO
  • OpenCV
  • Computer Vision
09

Platform & DevOps

Repeatable delivery pipelines, containerization, environment strategy, observability, and auditable production releases.

  • Docker
  • Kubernetes
  • Azure DevOps
  • CI/CD
  • Monitoring
  • Release governance